How do I connect to the ethernet ports in STAT ESB offices?
Each office in the ESB building will have one or more ethernet ports which are used to connect to high speed wired UBC internet and will also allow you to print directly from your office to one of our available printers in the Mailroom or ESB 3163 meeting room https://www.stat.ubc.ca/faqs/how-do-i-add-statnet-printers-my-personal-laptop-desktop
Ethernet ports will be on the wall near the floor and look like the following image:

To connect to a port, first you will need an ethernet cable (example below). If there is one already connected and unused, then continue to the next step. If not then contact help@stat.ubc.ca to request a cable or if there are no ethernet ports left available. One cable end will plug directly to an ethernet port and the other to your device (laptop/desktop/adapter).

Next to allow your device to communicate with the ESB wired network, you will need to collect the MAC address of your device. The MAC address uniquely identifies your device when it's on the network and consists of 12 hexadecimal characters e.g. 00:1A:2B:3C:4D:5E or 00-1A-2B-3C-4D-5E
Follow one of the below instructions depending on your situation.
Laptop/Desktop: If it has its own ethernet port (example shown below on left), help article here https://computing.stat.berkeley.edu/kb/mac-address/ to get its MAC address.
Adapter: If your laptop/desktop doesn't have a built in ethernet port, then you'll need an ethernet adapter (example shown below on right), if you have one then collect the MAC address of the adapter instead (should be printed somewhere on the back of the adapter, if not then the above guide should help retrieve the address). If you need an adapter and would rather not purchase one yourself then you can request to loan one from STAT IT help@stat.ubc.ca.

Then send the MAC address to help@stat.ubc.ca so your device (laptop/desktop/adapter) can be whitelisted and used with the ESB wired network. Once IT confirms that your device is whitelisted, then you can connect the ethernet cable to your device and it should recognize the network automatically.
If you still have issues connecting to the wired network, then note the ethernet port ID (alphanumeric tag under the ethernet port itself) and room number and contact help@stat.ubc.ca with this information.