The Statistics Department IT help desk is available for department members from Monday to Friday, 8:30 a.m. to 4:30 p.m. via email at help@stat.ubc.ca or via the StatNet IT problem report form. Undergraduate students may request IT help via email at help@ugrad.stat.ubc.ca. In-person service is by appointment only.
Please note:
- The Help Desk is not equipped to help with questions about courses, admissions, programs or schedules. For these questions, please visit the undergraduates or graduates sections of the website.
- The Help Desk is not equipped to help with questions about space and facilities-related requests (access to the building, and any building-related issues). For these questions, please email admin@stat.ubc.ca
Other resources: