IT Help Desk

The Statistics Department Computing, StatNet, IT Help Desk is available by email: help@stat.ubc.ca  from Mon. - Fri. 8:30 a.m. to 4:30 p.m.
In-person service is by appointment only.

StatNet User Services: IT Problem Report Form

Please Note:

  • The Help Desk is not equipped to help with questions about courses, admissions, programs or schedules. For these questions, please visit the undergraduates or graduates sections of the website.
  • The Help Desk is not equipped to help with questions about space and facilities-related requests (access to the building, and any building-related issues). For these questions, please email admin@stat.ubc.ca

Self-help IT Resources